Privacy Policy
Last updated 24 September 2026
Tutorboard is built to keep lessons private. Your video and audio are encrypted end-to-end and never stored by us. Whiteboard content is never sold, and the files you record stay on your own computer, unless you turn on Premium cloud backup, which keeps the boards you save in your own private account.
Tutorboard is operated by Solo Bay LTD, trading as Tutorboard ("Tutorboard", "we", "us"), a company registered in England & Wales (company no. 17415499, registered office Unit A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom). Solo Bay LTD is the data controller for the personal data processed through Tutorboard, and is registered with the UK Information Commissioner's Office under reference C2040627.
This policy explains what we collect when you use the Tutorboard app and website (together, the "Service"), why, and the choices you have. If you have questions, email hello@tutorboard.tech.
1. Who this applies to
Tutorboard has two kinds of user:
- Tutors create an account, run lessons, and may hold a subscription.
- Students join a lesson from a link. Students do not create an account and are not asked for personal details beyond a display name, which the tutor usually sets for them.
2. What we collect
| Data | Why | Where it lives |
|---|---|---|
| Tutor account (email, or Apple ID) | To sign you in (Sign in with Apple, or email) and contact you about your account | Our authentication provider (Firebase) |
| Student display names | So you and the student can identify each other in a lesson | In memory during the lesson only |
| Whiteboard strokes, pages, calculator state | To sync the lesson live between tutor and student | Relayed in memory; discarded shortly after the room empties |
| Lesson transcript | To write the lesson report and homework for the tutor. Speech becomes text on the tutor's own device; only the resulting text is sent for a report to be written | On the tutor's device, and in their private cloud backup if Premium is on |
| Student and parent accounts | Optional. Needed only to keep saved whiteboards and notes across devices, never to join a lesson | Our authentication provider (Firebase), plus a record of which students the account may see |
| A parent's email address | Only where a student under 13 signs up, so a parent can approve the account | Kept until the account is approved or deleted |
| Parent subscription | To give a paying parent access to their child's lessons | Stripe holds the payment details; we hold only whether the subscription is active and when it renews |
| Audio & video | To let you see and talk to each other | Peer-to-peer, encrypted end-to-end; never stored by us |
| Recordings, PDFs, saved boards | Lesson records you choose to keep | Saved locally on your own computer |
| Cloud-backed boards & student list (Premium only) | So your saved whiteboards follow you to a new device | Your private account area on our backend, Premium only |
| Basic technical logs | To keep the Service running and secure | Our hosting provider, short-lived |
What we deliberately do not do:
We do not sell your data. We do not record or store your calls. We do not build advertising profiles. We do not keep your live lesson content after a room ends. (Premium cloud backup, if you turn it on, stores only the whiteboards you deliberately save, in your own private account.)
3. Video and audio are end-to-end encrypted
Calls use WebRTC, which connects tutor and student directly. The media stream is encrypted (DTLS-SRTP) and does not pass through, and is not readable by, our servers. On restricted networks (such as some schools) a relay server may forward the encrypted stream so the call can connect; even then, the media stays encrypted end-to-end and is never stored.
4. Recording lessons
Tutors can record a lesson, the whiteboard, calculator and video, to their own computer. Recordings are saved on the tutor's own device. They stay there unless the tutor chooses to share a particular lesson with a parent, which uploads that one recording so the parent can watch it; the tutor can delete it again at any time. When a recording starts, the student is shown a clear on-screen "recording" notice. The tutor is responsible for obtaining consent from the student (and, where the student is a minor, from their parent, guardian or school) before recording, and for storing any recording securely and lawfully.
5. Cloud backup (Premium only)
If you subscribe to Premium, the whiteboards you save and your list of students are backed up to a private area of our backend that is tied to your account, so they follow you to a new Mac or after a reinstall. This data is stored only for your account, is protected in transit (HTTPS), is never sold or used for advertising, and is not shared with anyone else. On the Free trial and Base plans nothing is backed up, everything stays on your own computer. You can delete cloud-backed boards from within the app, or ask us to remove all of your cloud data at hello@tutorboard.tech.
6. Accounts, and children under 13
A student never needs an account to join a lesson. They open their tutor's link, type a name, and that is all. An account exists only so a student or a parent can keep and re-open saved whiteboards and notes on their own devices.
When someone creates an account they tell us whether they are a tutor, a student or a parent. If a student says they are under 13, the account cannot be used until a parent or guardian approves it: we ask for a parent's email address, send them a one-time approval link, and keep the account locked until they use it. We use that address for nothing else. If it is never approved, the account stays locked and can be deleted on request.
Approval covers keeping the student's notes. It is never needed to attend a lesson.
7. Sharing lessons with students and parents
A tutor can give a student or a parent a private link to that one student's saved lessons. The link is the credential: anyone holding it can read those lessons and nothing else, so it should be treated like a password. A tutor can switch any link off at any moment, which stops it working for everyone immediately.
A parent link also lets a parent watch their child's lesson as it happens. They can see the whiteboard, they cannot draw on it, they are not on the call, and both the tutor and the student are shown that they have joined.
8. Lesson reports written by AI
If a tutor asks for a lesson report or summary, that lesson's transcript is sent to Google's Gemini API so the report can be written. It is sent for that request only. Google does not use it to train their models, and we do not send them your name, your student's name or your account details.
Speech becomes text on the tutor's own device using Apple's on-device speech recognition. The audio itself is not sent to us or to Google.
9. What is stored in your browser
To keep you signed in and save you re-typing, the Service stores a small amount of data in your browser's local storage, such as your sign-in session token and a remembered name. You can clear this at any time from your browser settings.
We use only strictly necessary cookies/local storage for sign-in and the lesson to work. We do not use advertising or tracking cookies.
10. Service providers we use
We rely on a small number of trusted providers to run the Service. They process data on our behalf under their own security and privacy terms:
- Google Firebase: tutor sign-in via Sign in with Apple or email (stores your email or Apple account identifier and authentication tokens), and the identity used for Premium cloud backup.
- Apple: Sign in with Apple, App Store subscription billing, and on-device speech recognition.
- Stripe: payment processing for parent subscriptions. Stripe holds the card details; we never see or store them.
- Google (Gemini API): writes a lesson report from a transcript, when a tutor asks for one.
- Resend: sends account emails, such as a waiting-room alert or a parental approval request.
- Cloudflare: hosting, the lesson relay, and Premium cloud backup storage (serves the app; briefly relays whiteboard data in memory; stores your saved boards for Premium).
- Resend: sending sign-in and notification emails.
11. Children and schools
Tutorboard is designed for one-to-one tutoring across a wide range of ages. Students join lessons without an account, and for a lesson we collect nothing about them beyond the display name they type. A student may optionally create an account to keep their notes, and if they are under 13 that account needs a parent's approval first. We do not use any of this to build profiles of children, to advertise, or to train models. Where a student is a minor, the tutor (and, where relevant, the student's parent, guardian, or school) is responsible for obtaining any consent required to use the Service for that lesson.
12. How long we keep data
- Lesson content (strokes, names) is held only in memory and discarded shortly after the room empties.
- Your tutor account (email or Apple identifier) is kept while your account is active. Ask us to delete it and we will.
- Cloud-backed boards & student list (Premium) are kept in your private account until you delete them or ask us to remove them.
- Your recordings and files are on your own computer, under your control, so deleting them is up to you. A recording you chose to share with a parent is kept until you delete it.
- A parent's subscription record is kept while the subscription is active, and for as long afterwards as our tax and accounting duties require.
- A parental approval email address is kept until the account is approved or deleted.
- Deleting your account removes your sign-in, your saved boards, your student list and every share link you issued, and switches those links off for whoever held them. You can do this in the app under Settings.
13. Your rights
Depending on where you live (for example under UK/EU GDPR), you may have the right to access, correct, or delete the personal data we hold about you, and to object to or restrict certain processing. To exercise any of these, email hello@tutorboard.tech and we will respond within a reasonable time.
14. Changes to this policy
If we make material changes, we will update this page and the "last updated" date above. Continued use of the Service after a change means you accept the updated policy.
15. Contact
Questions about privacy? Email hello@tutorboard.tech.